How do I place an order?
Choose a product and its available options, add it to your cart, then check your contact details, delivery address, shipping method, and total at checkout.
Which payment methods can I use?
Payment methods currently available for your order are displayed at checkout. Follow the instructions shown for the method you choose.
How much is shipping?
See our Shipping Policy for delivery information. Available shipping methods, eligibility, and final charges for your order are displayed at checkout.
When will my order arrive?
Orders are generally dispatched within 5 business days. Delivery generally takes 10–20 business days after dispatch. These are estimates; see our Shipping Policy for details.
Can I change or cancel my order?
Contact us before processing, fulfillment, or shipment begins. A change or cancellation is confirmed only when customer service approves it.
Can I return an item?
Eligible return requests can be made within 14 days of delivery. Items must be unused, in their original condition and packaging, with proof of purchase. Contact us first for instructions and the return address.
Get in touch
Store: vitanelvo
Company: Shunchang County Changfu Xiaoke Trading Co., Ltd.
Registered address: Room 404, Jianghong Building, No. 4 East Chengnandong Road, Shunchang County, Fujian Province
Phone: 00852-8416980
Email: service@vitanelvo.com
Website: vitanelvo.com